San Antonio
LOZANO PAINT & BODY
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This car parts business has some inconsistencies. The friendly staff and quality work are certainly a plus, as seen in the 5-star reviews from satisfied customers who had their vehicles painted and repaired. The shop's attention to detail and commitment to customer satisfaction are evident in the glowing praise for Robert and his team. On the other hand, some customers have had issues with the owner's behavior, such as rudeness and a lack of accountability. The owner's response to one negative review came across as dismissive, which may not instill confidence in potential customers. One notable issue is the lack of transparency and follow-through on repairs, as evidenced by the customer who had to wait multiple days for their vehicle to be completed and was not informed of delays in a timely manner. Despite these concerns, the business's reputation remains generally positive, with a high overall rating and numerous 5-star reviews. However, it's essential for customers to be aware of the potential for issues and to communicate their needs and expectations clearly with the owner and staff.
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Automotive & Boat Service
Car Parts
Auto body shop
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