Based on various reviews and feedbacks, the business is generally well-received by patients, with an overall score of 4.7 out of 5. The quality of care provided by Dr. Shetty and his staff is exceptional, with a score of 4.9 out of 5. The pricing is also considered fair and reasonable, with a score of 5 out of 5. However, there is room for improvement in terms of innovativeness, with a score of 4.5 out of 5.The office is known for its professionalism, with staff being friendly, helpful, and accommodating. Dr. Shetty is particularly praised for his kindness, compassion, and thoroughness in explaining patient conditions and treatment options. Patients appreciate the time he takes to listen to their concerns and answer their questions.The office's cleanliness and organization are also commended by patients. The facility is modern and clean, with a welcoming atmosphere. The staff is efficient in handling appointments and testing, with minimal wait times.However, there are some issues with phone service, with some patients experiencing difficulty in getting through to the office or waiting on hold for extended periods. Additionally, some patients have reported issues with scheduling, with appointments being delayed or cancelled without notice.Despite these minor issues, the business is highly recommended by patients, with many praising Dr. Shetty and his staff for their exceptional care and service. Overall, the business is well-established and respected in the community, with a strong reputation for providing high-quality medical care.