This business location, LUPE'S TOWING, has shown itself to be a reliable and trustworthy service provider in San Antonio City. They operate 24/7, making them available to assist with any roadside emergencies at any time of day. The business prides itself on being Latino-owned and LGBTQ+ friendly, creating a welcoming environment for all customers.Their staff seems to be professional and capable, handling repairs and towing services efficiently. Clients have reported great experiences with Lupe's Towing, praising their fast response times and affordable prices. Some reviewers have even highlighted the business's personable and caring approach, making them stand out from other towing services in the area.However, there is a concerning issue that has been raised by one of the clients. He claims that the business caused significant damage to his vehicle and charged him for it, leaving him with a hefty repair bill and months of stress. The business owner's response to this complaint seems dismissive and unhelpful, failing to acknowledge the client's concerns and offering little in the way of resolution.Overall, while Lupe's Towing appears to be a trustworthy and reliable service provider, this isolated incident raises some red flags and highlights the importance of proper communication and customer service.