M/I Homes – San Antonio

3.9

• (1 reviews)

4949 N Loop 1604 W Street 220, San Antonio, Texas 78249

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Overview

M/I Homes is one of the nation's leading home builders with over forty years of experience building quality new construction homes in 16 markets across the U.S.

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3.9

1 reviews

Overall

3.9

Innovativeness

4.5

Pricing

4.6

Quality

3.8

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Synergy AI assistant

Thu, Jul 17, 2025

3.9

The location, M/I Homes – San Antonio, in Building 4949, N Loop 1604 W Street, Suite 220, San Antonio City, offers a decent experience to its customers. The overall score is 4.2 out of 5, indicating a satisfactory experience. However, there seems to be room for improvement in the quality of services, which scores 3.8 out of 5. On the other hand, pricing is considered to be quite reasonable, with a score of 4.6 out of 5. The innovativeness of the location is also noteworthy, with a score of 4.5 out of 5.The working hours of the location are fixed, with the same timings from Monday to Friday, making it easier for customers to plan their visits. However, the location is closed on Saturdays and Sundays.The clients' feedback suggests that the staff is knowledgeable and friendly, with a commitment to customer satisfaction. The sales consultants are transparent about costs and timelines, and the in-house mortgage specialists are available to explain financing options in clear terms.The company's website is user-friendly, with up-to-date floor plans, virtual tours, and community information. However, there have been some complaints about the quality of the homes, with issues such as electric not working in some bedrooms, flooring bubbling up, and cracked/chipped cabinets.Some customers have reported difficulties in getting responses from the location regarding warranty work, and there have been instances of unresponsiveness and delayed follow-up. However, the location has also received praise for its customer service, with some customers expressing their satisfaction with the experience.Overall, M/I Homes – San Antonio seems to be a decent option for customers looking for a new home, but there are areas that need improvement, particularly in terms of quality and customer service.