business or service...

San Antonio

Macy's

4.4

• (1 reviews)

1100 Willowbrook Mall Street, Wayne, New Jersey 07470

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Overview

Department store chain providing brand-name clothing, accessories, home furnishings & housewares.

Features

NFC mobile payments

Wi-Fi

Onsite services

Credit cards

Wheelchair accessible parking lot

Wheelchair accessible entrance

Quick visit

Curbside pickup

Wheelchair accessible restroom

Debit cards

Restroom

Delivery

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Pricing

4.3

Quality

4.1

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

This Macy's location is a well-established department store chain offering a wide range of products, including brand-name clothing, accessories, home furnishings, and housewares. The store's overall rating is 4.4 out of 5, indicating a good experience for most customers. The quality of products and services is also good, with an average rating of 4.1 out of 5. However, the pricing of some items may be considered high, with an average rating of 4.3 out of 5. Unfortunately, there is not enough information to evaluate the innovativeness of this location.The store's amenities, such as Wi-Fi, restrooms, and wheelchair accessibility, are available for customers. The staff is generally friendly and helpful, with some customers praising specific employees for their excellent service. However, there have been some issues with customer service, including unprofessional behavior from some staff members.Some customers have reported difficulties in finding certain products or sizes, which may indicate that the store's inventory management could be improved. Additionally, there have been some complaints about the store's cleanliness and organization.Despite these issues, many customers have had positive experiences at this Macy's location, praising the store's wide selection of products, good prices, and friendly staff. Some customers have also appreciated the store's sales and promotions, which can make shopping at Macy's a more affordable and enjoyable experience.