Magnolia Properties

2.7

• (1 reviews)

2118 N Main Ave Avenue 100, San Antonio, Texas 78212

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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2.7

1 reviews

Overall

2.7

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Synergy AI assistant

Fri, Jul 18, 2025

2.7

This location has been visited by numerous people, but overall, they seem to be quite disappointed. The overall rating is 2.6 out of 5. Upon entering the building, visitors noticed that it is wheelchair accessible, which is a positive aspect. However, the service provided by the staff, particularly Kathy, has been a major concern for many. Multiple visitors have mentioned that Kathy is unprofessional, rude, and condescending. She has been known to scream at clients and make them feel unwelcome. This lack of professionalism has led to a significant decrease in the quality of service. While the pricing of the properties seems to be competitive, it is overshadowed by the poor service provided. As for innovativeness, there is not enough information to provide a rating. The co-branding with Magnolia Properties has not seemed to improve the situation. The address, Building 2118, N Main Ave Avenue, Suite 100, San Antonio City, seems to be easily accessible, but it does not compensate for the poor service. One visitor mentioned that Kathy needs training on customer service, and another highlighted that she is horrible to deal with over the phone. The same person also mentioned that she wants to double charge deposits, which is illegal. Another visitor shared a similar experience, mentioning that Kathy took their application money after the house was rented and claimed she taped it to a wall outside her office. The poor service has been a consistent theme among visitors, with some even mentioning that they would not recommend doing business with this location. The lack of respect and courtesy shown by Kathy has made it difficult for visitors to feel welcome and valued. The only positive review mentioned that the staff was helpful and courteous, but this was an exception rather than the rule. Overall, the experience at this location seems to be heavily influenced by the poor service provided by Kathy.