business or service...

San Antonio

Main Auto & Truck Parts

4.1

• (1 reviews)

8710 New Laredo Hwy Highway, San Antonio, Texas, 78211

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Overview

A-1 Automotive: serving the Erie, PA area with quality used parts

Features

NFC mobile payments

Transgender safespace

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Electronics

Quick visit

LGBTQ+ friendly

Same-day delivery

Debit cards

Batteries

Gender-neutral restroom

Delivery

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

Innovativeness

4.5

Pricing

5.0

Quality

3.1

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Synergy AI assistant

Tue, Jul 15, 2025

4.1

The business location has a solid overall score, reflecting a mix of strengths and weaknesses. The pricing score is the highest, indicating that the business is competitive in terms of prices. However, the quality score is lower, suggesting that some customers have had issues with the quality of the parts they received. The innovativeness score is high, which may be due to the business's efforts to stay ahead in the industry.Overall, the business seems to have a strong focus on customer service, with many reviewers praising the staff for their helpfulness and professionalism. However, some reviewers have had issues with the quality of the parts and the communication with the staff. It's worth noting that the business has a welcoming environment for the LGBTQ+ community, with a gender-neutral restroom and a wheelchair-accessible entrance. This is a positive aspect of the business, as it creates a safe and inclusive space for all customers.Unfortunately, some customers have reported issues with the business's policy on returns and refunds. One reviewer reported being told that a part was available, only to find out that it was not. Another reviewer reported being sold a damaged part and being refused a refund. These issues may indicate a need for the business to improve its communication and return policies. Another issue that needs attention is that some customers have reported feeling disrespected and insulted by staff members. This is not acceptable and should be addressed immediately to ensure that all customers feel welcome and respected.