This used car business has a solid overall reputation. The quality of the vehicles appears to be the main area of concern, with some customers experiencing issues. However, the majority of customers have had positive experiences with the business. The pricing seems to be competitive, and the staff is willing to go the extra mile to help customers find the right vehicle. The innovativeness of the business is evident in their ability to adapt to customer needs and provide a personalized experience. Some customers have mentioned that the staff is very professional and helpful, with salespeople like Carlos Ruiz and Luis Castro standing out for their excellent service. However, there have been instances of prejudice and unfair treatment, as highlighted by a customer who felt they were discriminated against.The business has a convenient location on Zarzamora Street, with extended working hours on weekdays and a closed on Sundays. It's essential to make an appointment before visiting, as the staff prefers to prepare for customers in advance. The business has a good selection of cars, with some customers mentioning that the Zarzamora location has a wider range than the Nogalitos location.Despite the positive experiences, there are some concerns about the business's policies and treatment of customers. One customer felt that the staff was unwilling to return their down payment after a sale fell through. However, the business seems to be working to address these issues and provide a better experience for their customers.