San Antonio
Marble Slab Creamery
Overview
Small-batch ice cream is hand-blended with loads of mix-ins at this chain.
Features
NFC mobile payments
Groups
Credit cards
Casual
Wheelchair accessible parking lot
In-store shopping
Dine-in
Wheelchair accessible entrance
Good for kids
Solo dining
Takeout
Quick visit
Debit cards
Delivery
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Overall
Quality
Pricing
Innovativeness
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This Marble Slab Creamery location has a pleasant and casual atmosphere, perfect for quick visits with kids. The staff is friendly, and some team members, like Adrian, Ivan, and Elizabeth, go above and beyond to provide excellent customer service. However, there have been instances of poor service, with some employees appearing uninterested or having a negative attitude. The ice cream is a major draw, with generous portions and a wide variety of mix-ins. Many customers appreciate the ability to customize their ice cream with their choice of toppings. However, there have been complaints about the quality of the ice cream, with some reviewers finding it to be too warm or lacking in flavor. Some have also noted that the ice cream can be quite expensive, especially for large orders.The cleanliness of the location has been a concern, with some reviewers noticing dirty counters and random containers of toppings sitting around. Additionally, there have been reports of employees not wearing gloves when preparing food, which is a significant health hazard.While the location is generally accessible, with wheelchair-friendly parking and an entrance, it's worth noting that some reviewers have mentioned feeling tense or uncomfortable during their visits. This may be due to the sometimes-long wait times or the atmosphere of the location. One major issue that stands out is the inconsistent and sometimes poor quality of the ice cream, which can be a letdown for customers. While the staff is generally friendly, some have been reported to have a negative attitude or appear uninterested in helping customers. Furthermore, the cleanliness of the location has been a concern, with some reviewers noticing dirty counters and random containers of toppings sitting around. Addressing these issues would greatly improve the overall experience for customers.
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Hours
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Categories
Restaurants & Catering
Cafes
Ice cream shop
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