San Antonio
Marco's Pizza
8.75
8.75
Overview
Counter-serve chain serving up a menu of specialty or custom pizzas for takeout or delivery.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Vegetarian options
Dinner
Dessert
Seating
Restroom
Groups
High chairs
Free parking lot
Parking
Delivery
Lunch
Comfort food
Late-night food
Lunch
Free street parking
Catering
Kids' menu
Quick bite
Casual
College students
Good for kids
Curbside pickup
No-contact delivery
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Quality
Pricing
Overall
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Overall, this business location seems to have a decent reputation, with some customers raving about the quality and pricing of the food. However, there are also some complaints about inconsistent quality, long wait times, and issues with delivery. One customer even reported finding a bug in their pizza, which is a serious issue. It's clear that this location needs to work on improving their quality control and customer service to match the high standards of the Marco's Pizza brand.Some customers have reported issues with incorrect orders, including pizzas that were not cooked properly or had missing toppings. Others have complained about long wait times, with one customer waiting over 45 minutes for their order. There have also been reports of poor customer service, including one instance where a customer was asked to wait outside for their pizza because they didn't have a mask on, despite others in the store not wearing masks.Despite these issues, many customers have reported enjoying their experiences at this location, with some praising the quality and flavor of the food. Some have also noted that the staff is friendly and accommodating, which is a positive aspect of the business. However, the inconsistent quality and customer service issues need to be addressed in order to maintain a positive reputation.One notable issue that was reported was the instance where a customer found a bug in their pizza. This is a serious issue that needs to be addressed immediately, as it can have serious consequences for customers who consume food with bugs or other contaminants. The business needs to take steps to ensure that their food is prepared and cooked safely and hygienically to prevent such incidents in the future.Overall, while this business location has some positive aspects, it needs to work on improving its quality control and customer service to match the high standards of the Marco's Pizza brand. With some attention to these issues, this location could potentially become a top-rated Marco's Pizza location.
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