San Antonio
Martínez Tire & Muffler Shop
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Small business
Gender-neutral restroom
In-store pickup
Oil change
Mechanic
Photos & videos
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Quality
Innovativeness
Overall
Pricing
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This location provides a well-rounded experience for its customers. The tire sales are the main focus, and the staff is knowledgeable and helpful in assisting with purchases. However, some customers have mentioned that the quality of the work can be inconsistent, which may affect the overall satisfaction with the services provided. The prices are generally considered fair, and the location is open on Sundays, making it a convenient option for those who need tire-related services on the weekends. The staff is also friendly and professional, which is a positive aspect of the location. The main issue that stands out is the quality of the work, which should be addressed to ensure that customers receive the best possible service.Some customers have reported issues with the quality of the work, including problems with the welding and repairs. One customer reported that their tire was patched with a "cheap" one without their knowledge, which led to additional expenses. Another customer had a similar experience with a broken valve stem that was not properly fixed. These incidents suggest that the quality control measures may not be in place, or that the staff may not be properly trained to perform the necessary tasks. Additionally, some customers have reported instances of rudeness or dismissiveness from the staff, which can be a turn-off for customers. However, the majority of the reviews suggest that the staff is friendly and helpful, which is a positive aspect of the location.In terms of innovativeness, the location seems to be keeping up with the times, offering services like roadside assistance and using technology to make the process more efficient. They also have a wide range of tires and accessories available, which is a plus for customers. However, it's worth noting that some customers have reported issues with the prices, with one customer feeling that they were overcharged for a simple repair.Overall, this location has both positive and negative aspects. While the staff is generally friendly and helpful, the quality of the work can be inconsistent, and some customers have reported issues with the prices. With a bit of attention to quality control and customer service, this location could be a top choice for tire-related services in the area.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Tire Sales
Tire shop
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