Martinez Insurance Agency, Inc

4.3

• (1 reviews)

3330 SW Military Dr Drive, San Antonio, Texas 78211

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible seating

Onsite services

Identifies as women-owned

Identifies as Latino-owned

On-site parking

Online appointments

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Quality

4.2

Innovativeness

4.5

Overall

4.3

Pricing

4.9

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

This insurance agency has a strong presence in San Antonio, offering both life and car insurance services. The agency's commitment to providing excellent customer service is evident, with many reviewers praising the friendly and knowledgeable staff, particularly Ana and other representatives who have been described as helpful, courteous, and professional. The agency's pricing is also highly rated, with many reviewers mentioning that they offer competitive rates compared to other insurance providers in the area. However, some reviewers have mentioned that the agency's customer service can be inconsistent, with some experiencing rude behavior from staff. Despite this, the agency's overall rating is still high, indicating that it is a reliable and trustworthy option for insurance needs. One issue that stands out is the inconsistent customer service, which can lead to frustrating experiences for some clients.