The business location at Building 871, Steves Ave Avenue, San Antonio City offers a 24/7 operation, which is quite convenient for customers. However, some clients have reported poor responsiveness, particularly in cases where warranty issues arose. KB homes has also had a negative experience with the contractor, citing a horrible job and lack of warranty. On the other hand, Mr. Martinez was described as prompt and easy to work with, and one customer was pleased with the roof installation services. Some clients have reported difficulty in getting in touch with the company, and in one instance, a customer's issue was ignored for months. The co-branding with Martinez Roofing suggests a level of professionalism, but the overall quality of services has been inconsistent. The company has received mostly positive feedback on their pricing, with one customer noting that they were the cheapest option among many roofing companies. The working hours seem to be extensive, but it's unclear how this affects the quality of services. The fact that one customer's ladder was stolen during the service is a major red flag. The company's unwillingness to return calls or texts in some cases suggests a lack of professionalism. Overall, the quality of services seems to be a major concern, and potential customers should be cautious when dealing with this business.