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San Antonio

Mattress Firm Atlantic Ctr

4.5

• (1 reviews)

625 Atlantic Ave Avenue 217, Brooklyn, New York 11217

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Overview

Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.

Features

NFC mobile payments

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Quick visit

Assembly service

Debit cards

Delivery

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Innovativeness

4.7

Overall

4.5

Quality

4.2

Pricing

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

The overall experience at this Mattress Firm location is decent, with a score of 4.3 out of 5. While some customers have praised the quality of the products and the knowledgeable sales staff, others have reported issues with customer service and the store's ability to meet their needs.The quality of the products is a mixed bag, with some customers raving about the comfort and support of their new mattresses, while others have reported issues with the quality of the materials and the construction of the beds.Pricing is a strong suit for this location, with many customers feeling that they got a good deal on their mattress. The store offers a range of payment options and promotions, which can help make the purchase more affordable.In terms of innovativeness, this location has implemented some positive changes, such as offering NFC mobile payments and a quick visit planning feature. However, some customers have reported that the store's layout and organization could be improved.One notable issue that has been reported by several customers is a lack of communication and follow-through from the store's staff. Some customers have felt like they were ignored or dismissed, while others have reported difficulty getting their questions answered or their issues resolved.Overall, this Mattress Firm location has the potential to be a great resource for customers looking for a new mattress, but it could benefit from some improvements in customer service and communication.