San Antonio
Mattress Firm Broadway
Overview
Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.
Features
NFC mobile payments
Paid street parking
Onsite services
Credit cards
Checks
In-store shopping
Wheelchair accessible entrance
In-store pickup
Quick visit
Assembly service
Debit cards
Delivery
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Quality
Pricing
Innovativeness
Overall
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The store has a wide selection of branded spring, memory foam, and adjustable mattresses. The sales team is knowledgeable and helpful, with many staff members receiving high praise for their exceptional customer service. Many customers appreciate the hassle-free shopping experience and the ability to have their old mattress and base removed for free. Some customers also appreciate the store's willingness to work with them to find a mattress that meets their specific needs and budget. The store's hours of operation are convenient, with extended hours on weekdays and weekend hours that cater to those with busy schedules.The store's location is also convenient, with paid street parking available. The store accepts various payment methods, including credit cards, NFC mobile payments, debit cards, and checks. The store offers assembly service, and customers can choose from various service options, including in-store shopping, in-store pickup, delivery, and onsite services.Some customers have mentioned that the store's prices are competitive, and the quality of the mattresses is exceptional. However, one customer had a negative experience due to a lack of communication regarding setup and haul-away charges for their mattress. Despite this issue, the store has taken steps to address it and improve their customer service.Overall, the store provides a pleasant and stress-free shopping experience, with a knowledgeable and helpful sales team, a wide selection of high-quality mattresses, and convenient payment and service options.
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Hours
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Categories
Shopping
Furniture Stores
Stores
Showroom
Bed shop
Children's furniture store
Mattress store
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