San Antonio
Mattress Firm Nostrand
Overview
Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.
Features
Credit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Checks
In-store pickup
In-store shopping
Assembly service
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Quality
Overall
Innovativeness
Pricing
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The location of this Mattress Firm store in Brooklyn is a large and well-maintained building with an easily accessible parking lot and entrance for people with disabilities. The staff at this store are generally very helpful and knowledgeable, with many reviewers praising the sales associates for their patience, kindness, and professionalism. The store offers a wide variety of mattresses from different brands, including some more affordable options. However, some reviewers have noted that the prices can be steep, especially for higher-end models. The store also offers additional services such as assembly and delivery, which can be convenient for customers.One of the standout features of this store is the exceptional customer service provided by the staff. Many reviewers have praised the sales associates for their ability to listen to their needs and provide personalized recommendations. Some reviewers have also noted that the staff are knowledgeable about the different types of mattresses and can explain the pros and cons of each one.However, some reviewers have mentioned that the store can be a bit overwhelming, with too many options to choose from. Additionally, some reviewers have noted that the prices can be steep, especially for higher-end models. One reviewer mentioned that they had a negative experience with the delivery team, who were unprofessional and lied about the missing bed frame.Despite these minor issues, the majority of reviewers have had a positive experience at this store and would recommend it to others. The store's overall rating is 4.8 out of 5 stars, with many reviewers praising the staff, selection, and convenience of the store.It's worth noting that one reviewer mentioned that they had a problem with the warranty of their mattress, which was still within the three-year warranty period. They were unable to get a replacement or repair, which was frustrating for them. However, this was an isolated incident and did not seem to be a widespread problem.Overall, this Mattress Firm store in Brooklyn seems to be a reliable and trustworthy option for customers looking for a new mattress. The staff are knowledgeable and helpful, and the store offers a wide variety of options to choose from. However, customers should be aware of the potential issues with pricing and customer service.
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Furniture Stores
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Bed shop
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