This Mavis Discount Tire location at 611 Utica Ave in Brooklyn City has received generally positive reviews from customers. The majority of reviewers have praised the store's staff, particularly Matt and other employees, for their excellent customer service, professionalism, and knowledge. Many customers have also appreciated the quick and efficient service, with some reporting that they were in and out within 30-40 minutes.The location's amenities, such as the wheelchair-accessible restroom and parking lot, have also been well-received by customers. However, there have been some complaints about long wait times, particularly on Fridays when the store stays open until 8:30 PM. One customer reported waiting for over 3 hours for an oil change, which is unacceptable.Pricing at this location has been a major strength, with many customers reporting that they were able to get great deals on tires and other services. In fact, the pricing score is a perfect 5.0, indicating that customers are extremely satisfied with the value they receive.Unfortunately, there have been some issues with quality, with one customer reporting that their brakes were not properly fixed and another complaining that their car was damaged while being serviced. However, these incidents appear to be isolated and do not reflect the overall quality of service provided by the store.Overall, this Mavis Discount Tire location is a solid choice for customers in the Brooklyn City area who are looking for a reliable and affordable place to get their car serviced. While there have been some issues with wait times and quality, the store's excellent customer service and competitive pricing make it a worthwhile destination for many customers.