The business location of Roof Repair on Old O'Connor Rd Road in San Antonio City offers a great overall experience. The staff is very friendly and welcoming. The place is wheelchair accessible, with both a parking lot and entrance being easily accessible for people with disabilities. They have a wide range of services available, and their working hours are quite convenient. One minor issue is that they do not have clear signage to guide customers, which might make it difficult to find the location. But the helpful staff will assist you in any case. They also offer a free consultation, which is a nice touch. The location is well-maintained, and the roofers appear to be experienced professionals. They have good relations with a partner company, Mc Niel Roofing, which adds to their credibility. However, there was one incident when a client's roof burned down, but this was likely a one-off occurrence. On the plus side, the pricing seems to be very competitive, and they offer good value for the services provided. Overall, this location is a solid choice for roof repair services, with a high level of quality and great pricing.