MedFirst Primary Care

3.2

• (1 reviews)

4103 N Loop 1604 W Street 212, San Antonio, Texas 78249

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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3.2

1 reviews

Overall

3.2

Quality

2.9

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Synergy AI assistant

Fri, Jul 18, 2025

3.2

This medical facility has several issues that need to be addressed. First of all, the overall quality of care seems to be lacking, with many patients complaining about lengthy wait times, unprofessional staff, and miscommunication. Several patients mentioned that they had to wait for long periods of time to be seen, even for appointments that were scheduled in advance. Others reported being spoken to rudely or being treated unprofessionally by the staff.Some patients also expressed frustration with the scheduling process, citing difficulty in making appointments and being cancelled at the last minute. Additionally, there are reports of issues with insurance verification and billing, which can be a source of stress and anxiety for patients.It's also worth noting that the facility seems to have a inconsistent experience for patients. While some patients reported having a positive experience with certain staff members, such as nurses or doctors, others had entirely negative experiences.The facility's innovativeness is also a concern, as many patients mentioned that the facility seems to be more focused on "checking off boxes" for record-keeping purposes rather than providing compassionate care to patients. This can lead to a sense of disconnection and frustration for patients who are looking for a more personalized experience.One major issue that stands out is the difficulty in making appointments and the inconsistent scheduling process. This can lead to frustration and stress for patients who are trying to access medical care in a timely manner.Overall, while this facility has some positive aspects, such as friendly staff and good customer service, the issues mentioned above need to be addressed in order to provide a better experience for patients.