This business location seems to be well-established and reputable, with a good reputation among its clients. The office is wheelchair accessible, making it convenient for people with disabilities. The staff is friendly and efficient, with great customer service. The doctors, such as Dr. Brock, are knowledgeable and take the time to listen to their patients. However, there seems to be some issues with billing and accounting, which can be frustrating for patients. It's a shame that the office manager was unavailable to address the issue and provide support. The lack of customer support and follow-up on the overpayment issue is a concern. Overall, it's a good location, but with some room for improvement in terms of customer service and billing.