San Antonio
MedFirst Primary Care
17.99
17.99
Overview
BHS Physicians Network The BHS Physicians Network is passionate about caring for the health of individuals and families throughout San Antonio and surrounding areas throughout their lives. Our skilled primary care physicians and specialists are highly experienced in a variety of medical fields and have cared for tens of thousands of patients over many decades. Whether […]
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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The hospital is located in a convenient area, making it easily accessible for patients. The staff is friendly, and some of the doctors are highly skilled and knowledgeable. However, the hospital has received numerous complaints about the long wait times, both on the phone and in the waiting room. Many patients have reported having to wait for extended periods, sometimes up to an hour or more, before being seen by a doctor. Some patients have also experienced difficulties in getting lab results, with some reports of delays of several weeks.
In terms of communication, some patients have expressed frustration with the hospital's phone system, which can be difficult to navigate and may leave patients on hold for extended periods. Additionally, some patients have reported receiving automated messages, rather than being connected to a live person.
One major issue that has been consistently reported by patients is the difficulty in getting appointments, with some patients having to wait several weeks or even months to see a doctor. This can be particularly frustrating for patients who are experiencing urgent health concerns.
The hospital's online portal has also been criticized by some patients, who have reported difficulties in scheduling appointments or accessing their medical records.
Overall, while the hospital has some strengths, such as its convenient location and friendly staff, it also has several weaknesses, including long wait times, communication issues, and difficulties in getting appointments.
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