The location of the hospital has a wheelchair-accessible restroom, parking lot, and entrance, which makes it convenient for people with disabilities. However, the automated system for making appointments seems to be problematic, as several customers have reported difficulties in getting a response. One client mentioned that they had tried multiple times to get enrolled as a new patient after their doctor left the practice, but did not receive a call back. Another client was frustrated with the new answering system, which did not allow them to wait and reach a person. On the other hand, some clients have had positive experiences with the hospital, praising the kindness and professionalism of the staff, including Dr. Maria Jirka and NP Ramni. The hospital's website claims to be accepting new patients, but one client was told that it was not a new patient day and time, even though the website said it was. The hospital's working hours are relatively standard, with long hours on weekdays but no hours on weekends. The location is wheelchair-accessible, which is a plus.