This location of BHS Physicians Network has its drawbacks. Patients often report difficulty in communicating with the office staff, with some saying it's impossible to reach a person on the phone and others claiming that their questions are ignored. This is particularly frustrating when combined with the fact that some patients have had to wait months for appointments or referrals, only to be told that they can't be scheduled for weeks or even months later.The staff seems to be a major issue, with several patients reporting that they are rude and unhelpful. Some have even gone so far as to say that they feel like an inconvenience to the staff. On the other hand, some patients have reported having good experiences with the staff, particularly with Dr. Kumar, who is described as an outstanding doctor.The location itself seems to be wheelchair accessible, which is a plus. However, some patients have reported issues with billing and cancellations, which can be frustrating and stressful.Overall, this location has a lot of potential, but it seems to be marred by some major issues with staff and communication.