San Antonio
MedFirst Primary Care Camp Bullis
Overview
BHS Physicians Network The BHS Physicians Network is passionate about caring for the health of individuals and families throughout San Antonio and surrounding areas throughout their lives. Our skilled primary care physicians and specialists are highly experienced in a variety of medical fields and have cared for tens of thousands of patients over many decades. Whether […]
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Quality
Overall
Pricing
Innovativeness
Submit a review
The business has an average rating of 2.6 based on third-party reviews, which reflects its inconsistent performance. The office is wheelchair accessible, with features such as a wheelchair-accessible restroom, parking lot, and entrance. However, several clients have reported difficulties in reaching the office by phone, with some being sent to voicemail and not receiving a return call.The staff's attitude and professionalism have been called into question, with some clients feeling disrespected and unattended to. For example, one client reported being left waiting for 50 minutes after arriving 30 minutes early for an appointment. Another client had a bad experience with NP Karen Knox, who was accused of being dishonest and refusing to provide a letter to the client's employer.The office has a long history of negative reviews, with many clients expressing disappointment and frustration with their experiences. Some have reported feeling uncomfortable with the way they were treated, including being asked to identify their symptoms in front of other patients in the waiting room.The business has a feature of MedFirst Primary Care Camp Bullis, which may indicate a partnership or affiliation with a larger organization. However, this does not seem to have positively impacted the office's performance or customer satisfaction.Overall, the business seems to be struggling with issues related to customer service, staff professionalism, and accessibility.
Own this business?
Categories
Medical Service
Hospitals
Medical clinic
Contact business
1