San Antonio
MedFirst Primary Care - Cibolo
Overview
Experience exceptional surgical expertise with South Texas Surgical Group. Contact us today to learn more about our range of services.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
Innovativeness
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The location seems to have its ups and downs. On one hand, the staff is generally friendly and caring, with some employees, such as Nurse Stauffer, being particularly exceptional. The facility is wheelchair accessible, and the online portal allows patients to send messages and access their medical records. The location also has a newsletter sign-up and pre-registration options for patients.On the other hand, there have been some issues with communication and responsiveness. Patients have reported difficulty reaching the office by phone, with some messages taking days or even weeks to receive a response. Some staff members have been described as dismissive and uninformative, which can lead to frustration and communication breakdowns.Despite these issues, the location has a convenient online booking system, and some doctors, such as Dr. Ward, are praised for their thoroughness and bedside manner. However, it's worth noting that there have been instances of miscommunication and unavailability of certain doctors, as seen in the case where a patient was unable to see Dr. Coppin despite making an appointment online.Overall, the location has potential, but it's essential to be aware of the potential for communication breakdowns and to be prepared for a potentially inconsistent experience.One significant issue is the lack of timely communication and responsiveness from the office staff, which can lead to frustration and dissatisfaction among patients.
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Hours
Closed
Friday
Saturday
Sunday
Monday
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Wednesday
Thursday
Categories
Medical Service
Hospitals
Medical clinic
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