This business has both strengths and weaknesses. The office is well-planned, with wheelchair-accessible entrance, parking lot, and restroom, making it easily accessible for all visitors. Additionally, the staff is generally very professional and compassionate towards health concerns. However, some clients have reported having a bad experience due to cancelled appointments and rude staff behavior. One of the clients had a good experience with the doctors but was treated poorly by the staff. There were also issues with incorrect billing and coding. The office has a good web presence with features such as patient resources, patient information, newsletter sign-up, and pre-registration. The client feedback shows that this clinic has a lot of room for improvement in terms of staff behavior and billing.