San Antonio
Medical Plaza 2
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
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The building is very clean and well-maintained, making a good impression. The address is Building 11212, TX-151 Street, Suite 180, San Antonio City, which is easily locatable. The staff is friendly and helpful, although there have been some incidents where they were not properly trained to handle medical situations. The restroom is wheelchair accessible, which is a plus. However, it's a concern that the security staff needs more training on how to assist patients, as was demonstrated in a situation where a patient was harassed for changing their ostomy bag in the restroom. This issue is a significant drawback, making one wonder how many other patients have been affected. The location is wheelchair accessible, including the parking lot and entrance. It's worth noting that the Medical Plaza 2 co-branding suggests a professional and well-established operation. Overall, the business has a lot of positive qualities, but the lack of proper training for security staff is a major issue that needs to be addressed.
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