Merritt Plumbing

4.5

• (1 reviews)

28991 I-10 Street 270 D, Boerne, Texas 78006

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Discover more about our residential and commercial plumbing services by visiting our website at Merritt Plumbing today.

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4.5

1 reviews

Overall

4.5

Quality

4.7

Pricing

4.5

Innovativeness

4.3

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

This location offers excellent quality services, which is evident from the numerous positive reviews from satisfied customers. Plumbers like Shawn, Bill, and Paul are described as professional, kind, and knowledgeable, providing thorough explanations and clean work habits. They respond promptly to plumbing needs, even in emergency situations, and are honest about the work and quotes. The company also invests in training its technicians to ensure they maintain the most current technology. However, there are some instances of poor customer service, such as a respondent being rude or unprofessional, and instances of unresponsiveness or no-shows. The pricing is generally fair, but there are some instances of overcharging. The innovativeness of the company is reflected in its ability to provide solutions to complex plumbing problems and its willingness to invest in new technologies. However, there is one major issue that needs to be addressed: some customers have reported experiencing poor customer service and feeling overcharged. It's worth noting that the company has a strong reputation and has received many positive reviews. However, to build trust with all customers, they need to work on providing consistent and high-quality service, including addressing customer complaints and providing transparent pricing.