San Antonio
Methodist Hospital Specialty and Transplant Behavioral Health Services Outpatient Clinic
Overview
We offer moms and their families a comfortable and memorable experience to help welcome their little one at our birthing center near downtown San Antonio.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Quality
Overall
Submit a review
This location has been rated by several customers, with a majority expressing disappointment with their experience. The address of the location is Building 8038, Wurzbach Rd Road, Suite 320, San Antonio City. The phone number is +12105750509, and the website link is https://www.sahealth.com/locations/methodist-hospital-specialty-and-transplant-behavioral-health-services-outpatient-clinic?utm_campaign=corp_listings_mgmt. It's worth noting that the location has an affiliation with Methodist Hospital Specialty and Transplant Behavioral Health Services Outpatient Clinic.The features of this location include planning by appointment, a restroom, and wheelchair accessibility for the restroom, parking lot, and entrance. However, customers have expressed concerns about the quality of care provided.Some customers have experienced difficulties in getting the help they needed, with staff being unresponsive or unhelpful. This has led to a poor rating for quality, with several customers giving 1-star reviews. One customer reported that their brother did not receive consistent care, and another mentioned that their son was sent away without receiving the necessary help.It appears that the location prioritizes making money over providing adequate care. One customer mentioned that they were given a bus pass when they had trouble with their insurance, and another described being told that their situation was not an emergency despite feeling suicidal.On the other hand, there have been some positive reviews, with one customer praising the friendly professionals working at the location. However, these reviews are vastly outnumbered by the negative ones.One issue that stands out is the lack of responsiveness from the staff, with several customers reporting that their calls were not returned or that they were not provided with adequate information. This has led to a sense of frustration and disappointment among customers.Overall, while the location has some positive features, such as its wheelchair accessibility, the poor quality of care and lack of responsiveness from the staff have had a significant impact on the overall rating.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Mental Health
Mental health service
Contact business
1