San Antonio
Michelle's Pet Salon
Overview
Pet Grooming in San Antonio
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NFC mobile payments
Wheelchair accessible parking lot
Onsite services
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The business appears to be a well-established pet grooming salon with a strong reputation in the community. The overall score of 4.2 suggests a good but not exceptional experience for customers. The quality of service is a mixed bag, with some customers praising the friendly and attentive staff, while others express concerns about the quality of care and communication. The pricing is a strong point, with many customers appreciating the reasonable prices and value for money. The innovativeness of the business is notable, with a wide range of services and products offered, including a VIP program and spa packages. However, some customers have reported issues with communication and follow-through on services, which has led to a lower quality score.The business has a wide range of services and products, including nail trimming, baths, haircuts, and spa packages. The staff is described as friendly and attentive, with many customers praising their ability to handle nervous or difficult pets. However, some customers have reported issues with the quality of care, including injuries and skin issues after grooming.The business has a strong reputation in the community, with many customers praising the reasonable prices and value for money. However, some customers have reported issues with the pricing, including being charged for services that were not completed or being overcharged for additional services.The business has implemented various innovations to stay ahead of the competition, including a VIP program and spa packages. However, some customers have reported issues with communication and follow-through on services, which has led to a lower quality score.Some customers have reported issues with the business's communication and follow-through on services. For example, one customer reported that their pet was not returned on time and had to be picked up late in the evening. Another customer reported that they were not informed about a change in the business's hours and had to wait in line for an extended period.Overall, the business appears to be a well-established and reputable pet grooming salon with a strong reputation in the community. However, there are some areas for improvement, including communication and follow-through on services.
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Categories
Pets Service
Pet Grooming
Pet groomer
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