San Antonio
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Mike's Appliance Service
3.68
3.68
Overview
Mike's Appliance Service is an appliance repair service located in San Antonio offering Washing machine repair, Dryer repair, Refrigerator repair, Dishwasher repair, Stove repair, Microwave repair, Cook top repair, Ice maker repair. Call 2105732786 to book a service
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From the gathered information, it seems like the business has a steady reputation among its clients. The variety of positive reviews that praise the technicians' professionalism, work quality, and customer service is quite substantial. Many clients also appreciate the convenient working hours and quick responses to their issues. However, there are a few negative reviews that point out the company's inefficiencies. A significant issue appears to be their management of time and appointments. Some clients have had to wait for extended periods for repairs to be done, and a few have even missed appointments due to the company's lack of organization. One client's review raises a red flag about the technicians' reliability and honesty. They report that the technician was not very knowledgeable about their issue and made a simple mistake that ended up breaking their appliance further. It is also worth noting that some of the negative reviews were resolved amicably, and the business seemed to take clients' feedback seriously. In many cases, they acknowledged their mistakes and apologized for any inconvenience caused. While the company has some flaws, it seems like they are genuinely trying to provide good service to their clients. With some improvement in time management and communication, this business could potentially excel in its industry.
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