San Antonio
Mokwe Evan O MD
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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The business is a cardiology clinic located in San Antonio City. It is easily accessible for people with disabilities, with a wheelchair-accessible entrance, parking lot, and restroom. The clinic has a straightforward planning process, recommending appointments, and has basic amenities such as a restroom.Despite having a great location and facilities, the clinic has received some negative feedback from clients. Some patients have reported waiting for long periods of time to see the doctor, which can be frustrating. One patient even mentioned waiting 30-40 minutes, which is a significant amount of time. This issue may be related to the staff's administrative tasks, such as filling out paperwork and sending in requests for medication.While the doctor himself seems competent, the staff needs improvement in providing good service. A patient mentioned that the staff consistently drops the ball in paperwork, forgets to follow up on calls, and makes mistakes when trying to do basic administrative tasks. This can affect people's quality of life by delaying their medication and appointments.Some clients have had a positive experience with the doctor, citing that he is a great doctor who cares for his patients. However, this has not been consistent across all patients, and some have had issues with the staff.Overall, while the clinic has some positives, such as a great location and a competent doctor, it needs to improve its staff's performance to provide better service to its patients.
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Categories
Medical Service
Cardiology
Cardiologist
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