This location is perfect for those who need life insurance and home insurance. Accessibility features such as a wheelchair-accessible parking lot and entrance make it easy for everyone to visit. The working hours are convenient, with extended hours on weekdays and a clear schedule.The team at Mt. Franklin Insurance is exceptionally friendly and professional. Many customers have praised Kim and other staff members for their outstanding customer service, thorough explanations, and helpful attitude. They are always available to answer questions and provide quotes, going above and beyond to meet clients' needs.One of the highlights of this location is its commitment to providing the best coverage at reasonable rates. They work diligently to find the right insurance policies for each client, taking the time to understand their needs and preferences. As a result, clients feel valued and appreciated.Overall, Mt. Franklin Insurance is a reliable and trustworthy choice for all insurance needs. However, some might find the location's interior a bit unremarkable.