My Choice Counseling & Wellness, PLLC

4.0

• (1 reviews)

2115 Stephens Pl Place 410i, New Braunfels, Texas 78130

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Overview

My Choice Counseling & Wellness offers Telecounseling Services for Anxiety, Depression, Stress, Family issues, Trauma, Emotional Support Animals, Anger Management,

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Overall

4.0

Quality

4.0

Pricing

4.0

Innovativeness

4.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

This business location is well-organized and offers good quality services, as seen from the various positive reviews. The therapists here are knowledgeable and compassionate, creating a safe and non-judgmental space for their clients. However, there's one major issue - a lack of clear communication about billing and insurance coverage, which led to misunderstandings and frustration for some clients. The billing process seems to be a bit confusing, with clients not receiving timely notifications about payment due or changes in insurance coverage. This has resulted in some clients feeling disrespected and losing trust in the business. On the other hand, the business seems to be doing a good job in providing accessible services, with a wheelchair-accessible parking lot and entrance. Overall, this business has a lot to offer, but it needs to work on its communication with clients, especially when it comes to billing and insurance.