Nails Inc

3.9

• (1 reviews)

8535 Wurzbach Rd Road 212, San Antonio, Texas 78240

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Overview

Nails Inc. is San Antonio’s premier nail salon. We offer a variety of services, such as manicures, pedicures, gel nails, acrylic nails, and more. Book Today!

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

Identifies as women-owned

Appointment required

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Pricing

4.9

Overall

3.9

Quality

3.8

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.9

This nail salon has both strengths and weaknesses. The biggest drawback is the inconsistent quality of service, with some customers receiving excellent care and others being met with rudeness and incompetence. However, the prices are generally very reasonable, which might explain why some customers are willing to overlook the flaws. The salon's owner, Dawn, seems to be a redeeming quality, with many customers praising her skill and kindness. However, some customers have complained about the salon's narrow focus on groupon deals, which can make it difficult to get an appointment. The salon's decor is also somewhat unusual, with one customer describing it as "not a high and fancy spa." Overall, this salon seems to be a mixed bag, with some customers loving it and others hating it. The owner's responsiveness to customer complaints is also a concern, with some customers feeling dismissed or belittled. It's worth noting that the salon seems to be particularly bad at handling customer service over the phone, with several customers reporting rude or unhelpful staff.