This business location seems to have some issues that prevent it from reaching its full potential. The wheelchair accessibility features, such as the restroom, parking lot, and entrance, are commendable and suggest a commitment to inclusivity. However, the lack of feedback and ratings from clients raises concerns about the quality of service provided. The phone number listed suggests that communication with the business is possible, but it is unclear how responsive they are to patient needs. The therapist associated with this location, Natalie Norris, may be a skilled professional, but the overall impression of the business is marred by a single negative comment from a client who felt they were being denied insurance coverage. It seems that the business needs to focus on improving patient satisfaction and ensuring that all patients receive fair treatment.