San Antonio
Neurology Consultants of San Antonio
Overview
Neurology Consultants of San Antonio is a clinic located in San Antonio and led by Dr. Peter A. Tarbox, MD. We provide several test by different technicians.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Innovativeness
Quality
Pricing
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The location under review is a hospital that specializes in neurology, which is located on Babcock Rd Road in San Antonio City. The business is wheelchair accessible, with accessible restrooms, parking lots, and entrances. However, it seems that communication and professionalism are major concerns for some patients, with many reports of being put on hold for extended periods of time, difficulty scheduling appointments, and a lack of urgency in addressing patient needs. Some patients have also reported receiving poor customer service from the front desk staff, which may indicate a larger issue with the office's administration. While some patients have had positive experiences with the doctor and the facility, the overall experience seems to be marred by these issues. A patient shared that they were pleased to get in quickly for an appointment, but were disappointed when the front desk agent informed them that their appointment wasn't until a later date. Another patient reported that they were left on hold for an hour before hanging up, and that the office staff was unprofessional and incompetent.In contrast, some patients have had very positive experiences with the doctor and the staff, and have expressed gratitude for the care they have received. However, these positive experiences seem to be overshadowed by the more frequent reports of issues with communication and customer service.It's worth noting that the business has a relatively low rating overall, with a score of 2.2 out of 5 stars based on third-party reviews. The most common issues reported by patients include difficulty scheduling appointments, poor customer service, and a lack of urgency in addressing patient needs. Considering these points, it seems that the business has some areas for improvement, particularly in terms of communication and customer service. However, the business also has some strengths, such as its wheelchair accessibility and the positive experiences reported by some patients.
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Categories
Medical Service
Hospitals
Neurology
Medical clinic
Neurologist
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