This business provides high-quality medical services in a specialized area of neurosurgery. The staff and doctors seem to be very skilled and knowledgeable, with several patients mentioning their positive experiences with specific surgeons, such as Dr. Bogaev and Dr. Neely. The doctors are described as kind, caring, and thorough, taking the time to explain everything clearly to their patients. However, the business also has some issues with organization, as one patient experienced a delay in receiving a prescription refill due to a miscommunication with the staff.The office is wheelchair accessible and has amenities such as a restroom. The location is also conveniently located, with the office being easily accessible by car. However, one patient had to go to the ER unnecessarily due to the delay in receiving a prescription refill.Overall, the business seems to have a good reputation, with several patients giving it high ratings. However, there is room for improvement in terms of organization and communication between the staff and patients.One notable issue is the disorganization of the staff, which can hinder the quality of care. This is a problem that has been experienced by one patient, who had to deal with multiple conversations with the staff and the doctor's nurse without getting a resolution to their issue.