New Braunfels Endocrinology

4.2

• (1 reviews)

652 N Houston Ave Avenue 1, New Braunfels, Texas 78130

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Overview

New Braunfels Endocrinology Dr A.Mustafa is highly skilled Hormone and Endocrine Specialist with over 20 years of experience in New Braunfels

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Quality

4.1

Overall

4.2

Pricing

4.9

Innovativeness

4.6

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This location is a well-regarded hospital and endocrinology center that has received overwhelmingly positive reviews from patients. The majority of reviewers have praised the staff's friendliness, professionalism, and expertise, particularly Dr. Mustafa, who has been consistently commended for her caring and knowledgeable approach to patient care.Many reviewers have also appreciated the office's welcoming atmosphere, modern facilities, and convenient location. The staff's willingness to listen to patients' concerns and take the time to explain treatment options has been particularly notable.However, a few reviewers have highlighted some issues with communication and patient care. Some have reported difficulty in getting in touch with the office outside of scheduled appointments, with long wait times for phone calls, emails, or voicemails to be returned. This has led to frustration and disappointment for some patients, particularly those with complex medical needs.One reviewer mentioned that the office's system for handling prior authorizations was broken, leading to delays and challenges in getting necessary prescriptions filled. While this issue may be a one-time problem, it highlights the importance of ensuring that patient care and communication systems are functioning smoothly.Overall, this location appears to be a solid choice for those seeking high-quality endocrinology care, but may benefit from improving its communication and patient care systems to better meet the needs of its patients.