San Antonio
New Horizon Mortgage, Inc.
Overview
New Horizon Mortgage is a mortgage company serving San Antonio, Austin and all of Texas' home loan needs. We provide the best mortgage rates and lowest fees for your home loan.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Pricing
Overall
Innovativeness
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The location has a well-established reputation with a high overall score. The team has excellent communication skills, as evident from the numerous reviews praising their responsiveness and ability to answer questions. They seem to be knowledgeable about the mortgage process and able to guide clients through it, as noted by first-time homebuyers who appreciated their guidance. The company is capable of securing competitive rates and terms, as mentioned in several reviews. However, the quality of service can be inconsistent, as seen in a few negative reviews where clients felt strung along or encountered difficulties in getting a hold of their representatives. It's also worth noting that the team appears to be working hard to meet client needs, as evidenced by their willingness to go the extra mile and provide personalized support. Nevertheless, there may be instances where clients feel that the team is overwhelmed or understaffed, resulting in delays or difficulties in getting responses. To improve, the company might benefit from refining their internal processes to ensure that clients receive consistent and timely support throughout the mortgage application process.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Financial Service
Mortgage Loans
Mortgage broker
Mortgage lender
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