The business location offers a high level of quality, with all clients praising the professionalism and expertise of the staff and the doctor. The staff is friendly, courteous, and takes the time to explain procedures and treatment options. The doctor, Dr. Owusu, is highly skilled and has excellent bedside manner, with many clients expressing gratitude for his care and attention.The business is wheelchair accessible, with a wheelchair-accessible restroom, parking lot, and entrance. The location is also well-maintained, with clean and comfortable waiting areas.Some clients have reported waiting times, but this seems to be an occasional issue rather than a persistent problem. The business has a reputation for being busy, but clients appreciate the opportunity to see Dr. Owusu and his team.One issue that stands out is the occasional unprofessional behavior of some staff members. In one instance, a client reported being talked over by a staff member named Amy, which led to a negative experience.Overall, the business location offers high-quality care and attention, but may benefit from improved staff training and management to ensure that all clients receive a positive experience.It's worth noting that the business has an excellent reputation, with a high rating of 4.8 on third-party review sites and numerous glowing reviews from satisfied clients. However, it's essential to address the occasional issues and strive for consistency in the quality of care and service provided.