Next Level Orthodontics

4.8

• (1 reviews)

2084 Central Plaza Street 102, New Braunfels, Texas 78130

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Overview

Next, Level, Orthodontics, is, a, skilled, Orthodontist, in, New, Braunfels,,, TX., Accepting, new, appointments., Call, today, or, request, an, appointment, on, our, website.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Gender-neutral restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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4.8

1 reviews

Pricing

4.3

Overall

4.8

Quality

4.5

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.8

This business has a very high level of overall quality, which is likely due to the excellent reviews from previous patients. The staff, particularly Gaby, Emily, and Dr. Smith, are described as friendly, welcoming, and professional. The office is clean, modern, and comfortable, with a relaxed atmosphere. However, some patients have mentioned that the billing manager, Kim, can be rude and unhelpful, which may be a concern for some.Many patients have praised the staff's attention to detail, expertise, and kindness. They appreciate the thorough explanations of treatment options and the willingness to answer questions. The office is also commended for its welcoming atmosphere, with a drink menu and a dog, Winston, that makes patients feel at ease.Some patients have mentioned that the billing and insurance process can be confusing, and there have been issues with late payments and fees. However, the office has apologized and offered solutions, such as payment plans and flexible scheduling.Overall, this business has a strong reputation for quality care and a welcoming atmosphere. However, some patients have experienced issues with billing and insurance, which may be a concern for others.