This pet store is a convenient location in New York City, easy to find on Broadway Street. It's open late, making it a great option for those with busy schedules. The staff is very helpful and accommodating, which is a big plus. The store has a wide selection of pet food and supplies, including some hard-to-find items. The prices are decent, but there's one notable exception: a customer reported being overcharged for a small packet of cat treats. The owner refused to budge on the price, which was nearly three times the cost at nearby stores. This is a significant issue, especially for loyal customers who expect a certain level of service.The store has a nice atmosphere, with a welcoming staff and a clean environment. It's a great place to get everything your pet needs, from food to toys. They also offer delivery and in-store pickup for online orders, which is a big perk.Overall, this store is a great option for pet owners in the area. However, the price gouging incident is a major red flag that needs to be addressed. It's worth giving them a shot, but be aware of the potential issues.