San Antonio
Nichols Home Lending
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Photos & videos
Submit a review
Overall
Submit a review
This business location has a wide range of services offered, specifically catering to Mortgage Loans. The wheelchair accessible parking lot and entrance make it convenient for customers with mobility issues. Partnering with Nichols Home Lending adds credibility to the location. With an average rating of 3.8 from third-party sources, the location has a solid reputation.While clients have generally been pleased with their experiences, there seems to be an issue with the processing of loan applications, particularly for those with bad credit. In one instance, a client felt misled after being told they could secure a loan with a low credit score, only to be denied later. It's crucial for the location to clearly communicate its lending criteria and expectations to avoid such misunderstandings.On the other hand, clients have praised the knowledgeable staff, particularly Jon and Andrea, for their exceptional service and ability to guide customers through the home-buying process. The team's dedication to finding the best options for their clients is commendable.Given the average rating and the range of services offered, this location appears to be a good choice for those seeking mortgage loans in San Antonio. However, it's essential for the location to address the issue with loan processing to ensure a smooth experience for all customers.
Own this business?
Categories
Financial Service
Mortgage Loans
Mortgage lender
Contact business
1