San Antonio
North Central Urgent Care
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Overall
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This urgent care center is located in Building 19223, Stonehue Street, San Antonio City. With a rating of 3.7 out of 5, it has a mixed reputation among patients. The center is wheelchair accessible, with amenities such as restrooms available. However, some patients have reported issues with the reception staff, citing rudeness and unprofessionalism. Patients have praised the doctors and nurses for their professionalism, kindness, and efficient care. Dr. Mayer and Dr. Kwarteng have been specifically mentioned for their exceptional service. The center is also known for its quick wait times, with some patients being seen within 15-20 minutes. The center's equipment is well-maintained, and patients have reported being impressed with the thoroughness of their care. However, there have been instances of misdiagnosis and poor customer service. A major concern is the inconsistent treatment of patients, with some being turned away despite being in need of urgent care. This has resulted in patients feeling disrespected and uncomfortable. Despite these issues, the center has a strong reputation for its innovation in medical care. However, more attention needs to be paid to addressing the patient experience and ensuring that staff are adequately trained in customer service.
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