This veterinary clinic is a reliable place to take your pets for medical care. The staff is very friendly and welcoming, making the experience less stressful for both you and your animal. The doctors are professional and seem to genuinely care about the well-being of their patients. They are always available to answer questions and provide guidance on how to care for your pet at home.The clinic is easily accessible, with a wheelchair-accessible parking lot, entrance, and restroom. It's clear that they have made an effort to accommodate people with disabilities. The amenities are also convenient, with a restroom available on site.However, there seems to be some issues with communication and transparency when it comes to billing and costs. A client mentioned that they were not informed about changes to the surgery and were not given the option to approve them, and were also overcharged for certain services. This lack of communication and transparency can be frustrating and damaging to the trust between the clinic and its clients.It's worth noting that this clinic has a strong partnership with North East Animal Hospital, which is a good sign of its commitment to providing high-quality care. The working hours are also convenient, with extended hours on Tuesdays and a relatively long schedule for most days of the week.Overall, this clinic is a good option for pet owners in the area, but it's essential to be aware of the potential issues with communication and billing.