San Antonio
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North San Antonio Family Medicine
12.65
12.65
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
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This location seems to have a mixed reputation. On one hand, some patients have had very positive experiences with the doctors, particularly Dr. Mackin, who are described as professional, knowledgeable, and genuinely caring. The staff is also sometimes friendly and helpful.On the other hand, there are several complaints about long wait times, rude or unprofessional staff, and difficulty getting in touch with the office. Some patients have also reported feeling profiled or judged by their appearance, which can be distressing.It's worth noting that some patients have had to wait for extended periods of time for their appointments, sometimes without even seeing a provider. This can be frustrating and unprofessional, especially when patients are already feeling unwell.There is also an issue with the billing department, where patients have reported receiving incorrect or incomplete bills, leading to additional costs.Overall, this location seems to have some strengths, but also some significant weaknesses that need to be addressed in order to provide better care and service to patients.
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