San Antonio
Northwest - University Family Health Center
Overview
At University Health, we offer comprehensive pediatric care to meet all of your child's health needs.
Features
Wheelchair accessible entrance
Restroom
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Overall
Quality
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The location appears to be a busy hospital with a wide range of services. Patients praise the staff and doctors, describing them as helpful and caring. Dr. Pogosian and Dr. Cochetti are particularly praised for their attentive and personalized care. However, there are concerns about long waiting times, delayed appointments, and difficulty in getting through on the phone. Some patients have experienced rude or unhelpful staff, including one case where a doctor allegedly made incorrect statements and disbelieved a patient's medical history. The hospital seems to have a process in place for addressing patient concerns, with many responses from the owner apologizing and offering to help resolve issues. Despite some negative experiences, many patients have had positive experiences and would recommend the hospital. The hospital's amenities, including a wheelchair-accessible entrance, are also mentioned positively. Overall, the hospital seems to be doing some things well, but could improve in terms of communication and patient care.
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Medical Service
Hospitals
Medical clinic
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