Nueva Vida Behavioral Health

3.6

• (1 reviews)

9500 Tioga Dr Drive, San Antonio, Texas 78230

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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3.6

1 reviews

Overall

3.6

Quality

2.5

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

3.6

This location, Nueva Vida Behavioral Health, appears to have its strengths and weaknesses. The facility is wheelchair accessible, with a accessible restroom, parking lot, and entrance, which is a plus for customers with mobility issues. The staff is courteous and kind, with some reviewers praising their professionalism and dedication to mental health. However, there have been issues with scheduling, communication, and billing, with some customers feeling frustrated and misled. One reviewer reported being charged $3500 for a 15-minute Zoom call, which is a significant concern. Overall, the quality of service seems to be hit-or-miss, with some customers receiving good care and others experiencing significant problems. The pricing, however, seems to be a strength, with some reviewers praising the cost-effectiveness of the services. It's worth noting that the location has a 3.7-star rating on third-party review platforms, with a mix of positive and negative comments.