This winery has a very welcoming atmosphere, with a Black-owned business and a small business vibe. The entrance is wheelchair accessible, making it convenient for all customers. They offer various service options, including in-store shopping, same-day delivery, and in-store pickup. The store is open for extended hours, with a late closing time on Sundays. The employees are friendly and helpful, as seen in the positive reviews. The prices are reasonable, with a great selection of wines and liquors. However, there have been some issues with bait and switch, overpricing, and miscommunication. It seems like the store's main focus is on customer service, which is commendable. To improve, they should work on being more transparent with their pricing and avoiding miscommunication with customers. Overall, this winery is a great option for those looking for a wide selection of wines and liquors at reasonable prices.